Payment Policy

Customer outcome - Straightforward commitment: Customers complete purchases from gocontigo in USD. A fixed tax exemption is not promised because applicable taxes are collected under law.

About Credit/Debit Card

Service commitment - Store-specific coverage: Supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Secure authorization process

Process clarification - Reliable coverage: A submitted card is authorized through Shopify and its providers; an issuer hold can remain visible until the transaction is completed or released.

Issuer declines and refund timing

Direct guidance - Policy-based rule: Incorrect billing details or issuer controls can cause a decline; the bank can provide further guidance. Approved refunds use the original payment method and a 5-10-business-day timetable.

Store contact information

Service note - Consistent handling: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoflow.shop

Phone: 512-517-0449

Physical and return address: 1827 Valley Ln, Cumming, Georgia, 30040, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).