Terms of Service

Storefront practice - Everyday information: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.

Acceptable website use

How this rule works - Store-specific coverage: Customers and visitors must use the store lawfully and may not disrupt service, evade safeguards, or exploit content without authorization.

USD pricing, shipping, and taxes

Operational detail - Careful handling: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.

Liability and mandatory rights

Process clarification - Direct reference: Liability terms operate only within the boundaries of applicable law and do not waive remedies that must remain available.

Product information and safe use

Customer information - Verified support: We take reasonable care with descriptions, photographs, specifications, and prices for drinkware and hydration accessories. Screen appearance can vary, and customers must follow product-specific material, care, use, temperature, and safety information.

Cancellation and return remedies

Relevant standard - Order-specific method: Pre-dispatch cancellation requests are considered, whereas post-dispatch remedies follow the Refund Policy.

Order review and acceptance

Important context - Customer-ready requirement: We may accept, correct, or decline an order after checking availability, payment, fraud risk, and obvious mistakes, while providing any legally required refund.

Merchant and customer service details

Important context - Detailed procedure: gocontigo handles questions about this page through the contact details below.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoflow.shop

Phone: 512-517-0449

Physical and return address: 1827 Valley Ln, Cumming, Georgia, 30040, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).