Shipping Policy

Customer-facing rule - Everyday application: gocontigo serves the United States only and does not charge customers for standard shipping on US orders.

Address corrections and cancellation

Plain-language summary - Consistent rule: Review the US delivery address before checkout and contact us promptly about a correction. An unshipped order may be canceled; a shipped order follows the Refund Policy.

Shipment tracking

Policy detail - Current practice: Each dispatched order includes trackable carrier information, which may take a short period to become active.

Processing and transportation estimates

Important context - Operational explanation: A typical order leaves processing after 1-2 business days and reaches its US destination after another 4-6 business days of transit.

Taxes

Customer-facing rule - Operational standard: Sales and similar taxes are calculated and collected when applicable law requires them.

How to reach the merchant

Policy explanation - Clear direction: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoflow.shop

Phone: 512-517-0449

Physical and return address: 1827 Valley Ln, Cumming, Georgia, 30040, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).